Cicero | Application and Process Integration Solutions
The Latest News
Cicero Inc. Receives 2008 TMC Labs Innovation Award
August 6, 2008
Cicero Inc. (BB:CICN), a leading provider of desktop integration and automation
solutions, today announced that Cicero has received a 2008 TMC Labs Innovation
Award from Technology Marketing Corporation's Customer Interaction Solutions
magazine, the leading publication covering CRM, call centers and teleservices
since 1982.
Cicero Inc. Signs Material Agreement with a Fortune 500 Health Care Company
July 9, 2008
Cicero today announced that it has signed a new agreement with a Fortune 500
Health Care Company to deploy Cicero in its contact centers. Under the terms of
the agreement, the Company will use Cicero to integrate applications to streamline
agent workflow, increase operational efficiencies, and improve the customer experience.
Cicero Selected as the Integration Solution to improve agent effectiveness and
customer experience.
Cicero Solution Now Rated Avaya Compliant
May 21, 2008
Cicero software has successfully completed testing to be rated compliant with Avaya
Communication Manager and Avaya IP Agent solutions. Avaya is a leading global provider
of business communications applications, systems and services.
